A single sale doesn’t guarantee the conversion to repeat business. Consider education, consistency, and patience core pieces of your customer retention strategy. Source

Read about some of the newest small business grant opportunities funded through the American Rescue Plan Act. Source

The landscape of small business – where, how, when they work, shop, and sell – has forever changed. Small businesses are seeking help planning, executing, and optimising their ‘what’s next?’ which creates a tremendous opportunity for big brand marketers. So, how can big brands help the pivot journey? Source

Are the 2020s the Decade of the Great B2B Rebranding? Yes, but not for the reasons you may have heard or thought. Source

The benefits of hiring slow and firing fast for businesses. Research shows that almost 3 in 4 employers say they have hired the wrong person for a position. Source

Inside the birth and launch of Rebalance Health. Source

First Horizon Advisors resolved a supervisory investigation involving a former rep after its parent firm announced it’s being purchased for $13.4 billion. Source

Gearing up for a winning new year? That's all well and good, but don't forget there's a path to follow on the way to success. Source

Great teams come together when a situation goes downhill. Source